I'm an operations coordinator with a background across logistics, client operations, film production, and small business. I build the automations, SOPs, and CRM workflows that keep teams moving, and document everything so the work survives beyond any single person.
I've done it on film sets managing 100+ background performers. In logistics, coordinating vendors and shipments. In client operations, running 5+ concurrent transactions. And as a founder, building a business from scratch: every system, SOP, and client touchpoint from zero.
End-to-end program coordination from intake to close. Multi-stakeholder workflows, clean handoff documentation, and complex timelines that don't slip.
CRM setup, Zapier automation, and SOP design that replaces manual follow-up with reliable, repeatable process. If it can be systematized, I'll build it.
Selected project work: site builds, domain and hosting migrations, form-to-CRM automation, and the documentation that lets a business run the system independently.
Build and maintain operational infrastructure for small businesses: form-to-CRM automation in HubSpot and Zapier, Google Workspace administration, and SOP documentation. Execute end-to-end domain and hosting migrations — DNS reconfiguration, SSL provisioning, redirect mapping, and email routing across multiple registrars.
Translate ad hoc client requests into reliable, repeatable digital systems with documentation behind them, so clients can operate independently once each engagement closes.
Administered HubSpot CRM across 5+ concurrent client transactions: pipeline configuration, lifecycle tracking, and follow-up workflows. Built 15+ Zapier automations supporting onboarding, lead follow-up, task routing, and campaign execution, reducing repetitive manual coordination work.
Developed standardized SOPs and transaction workflows that improved consistency across onboarding and client communication. Coordinated client, attorney, lender, and inspector handoffs across 5+ concurrent transactions while maintaining clear pipeline visibility and follow-up tracking.
Founded and operate a custom baking business serving client events, corporate gifting, and brand experiences. Built every internal system from zero: CRM workflows, SOP library, financial recordkeeping, and order tracking in Notion and Google Workspace.
Use Claude and ChatGPT daily to design operational workflows and draft documentation, replacing recurring admin tasks with documented AI-assisted workflows as order volume scales. Formally incorporated as an LLC in October 2025.
Coordinate vendor communications, shipment tracking, and documentation across 10+ concurrent vendor relationships using PostalMate and standard logistics tooling. Also serve as a credentialed TSA PreCheck enrollment agent through Idemia — a role requiring active federal clearances, including TWIC (valid through Apr 2029), SF-85 favorable determination from DCSA, and DOT HazMat General Awareness (49 CFR 172.704).
Coordinated logistics across 10 productions ranging from independent shoots to a $120M feature. Managed 100+ background performers per shoot day in fast-paced on-set environments, maintaining scheduling and documentation across departments.
Google Project Management Certificate · Asana Workflow Specialist · HubSpot Revenue Operations · DOT HazMat General Awareness · TWIC (valid Apr 2029) · SF-85 Favorable Determination · TSA PreCheck Enrollment Agent
Available for remote operations, project coordination, CRM, and workflow automation roles.
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